Refund and Returns Policy

Thank you for shopping at Profine Food Stores. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product. Returns and Refunds Policy

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days
  • The product is in its original packaging

Send the product with its original packing to us and we will arrange for return .

Shipping charges :

Shipping charges incurred in connection with the return of a product are refundable.

Damaged items :

If you received a damaged product, please notify us immediately for assistance.

Other subjects: 

If the goods are not delivered or they are not the items ordered that the customer would have a right to a full refund. 

Sale items:

Sale items can be refunded too.

Contact us:

If you have any questions about our Returns and Refunds Policy, please contact us: